Last Updated: December 2025
Welcome to First Class Autos. These Terms and Conditions govern your use of our website and services. By accessing our website at https://firstclassautos.co.uk/ or using our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.
1. General Information
Business Name: First Class Autos
Address: Hunter Drive, Milton Keynes, MK2 3NF
Phone: 07940525601
Email: firstclassautosltd@outlook.com
Website: https://firstclassautos.co.uk/
First Class Autos is a family-run car dealership providing vehicle sales, purchasing, appraisal, and sourcing services.
2. Definitions
- “We,” “Us,” “Our” refers to First Class Autos
- “You,” “Your” refers to the customer or website user
- “Vehicle” refers to any motor vehicle offered for sale or purchased through our services
- “Services” refers to all services provided by First Class Autos, including vehicle sales, purchases, valuations, sourcing, and related activities
- “Website” refers to https://firstclassautos.co.uk/
3. Use of Our Website
Acceptable Use:
- You may use our website for lawful purposes only
- You must not use our website in any way that causes damage to the website or impairs its availability
- You must not use our website to transmit harmful, offensive, or unlawful content
- You must provide accurate information when submitting enquiry forms or contacting us
Intellectual Property:
- All content on our website, including text, images, logos, and graphics, is owned by First Class Autos or licensed to us
- You may not reproduce, distribute, or use our content without prior written permission
4. Vehicle Sales
Vehicle Information:
- We make every effort to ensure vehicle descriptions, specifications, and photographs are accurate
- Vehicles are sold based on their condition at the time of inspection and purchase
- We recommend all buyers inspect and test drive vehicles before purchase
- Minor variations in color, specification, or condition may occur between online listings and the actual vehicle
Pricing:
- All prices are displayed in British Pounds (GBP) and include VAT where applicable
- Prices are subject to change without notice until a deposit is paid or purchase agreement is signed
- Additional costs such as delivery, registration fees, or optional extras will be clearly communicated
Deposit and Payment:
- A deposit may be required to secure a vehicle
- Deposits are non-refundable unless otherwise agreed in writing or required by law
- Full payment must be made before collection or delivery of the vehicle
- We accept bank transfers, debit cards, and agreed financing arrangements
- Payment must clear before the vehicle is released
Vehicle Collection and Delivery:
- Collection is available from our showroom during business hours
- Delivery services may be available at an additional cost (terms to be agreed)
- Risk and ownership transfer to the buyer upon full payment and collection/delivery
- You are responsible for arranging insurance before collection or delivery
Warranty and Returns:
- Vehicles may be sold with a warranty where applicable (details provided at time of sale)
- Consumer Rights Act 2015 applies to all consumer purchases
- Any warranty or guarantee terms will be clearly outlined in your purchase agreement
- Vehicles sold “as seen” or “trade sale” may have limited or no warranty (this will be clearly stated)
5. Vehicle Purchases (Buying Your Car)
Vehicle Assessment:
- We provide honest valuations based on the vehicle’s condition, market value, and our assessment
- Valuations are valid for a limited time and may change based on market conditions
- Final purchase price may vary following physical inspection
Required Documentation:
- You must provide valid identification (driving licence or passport)
- Original V5C registration document
- MOT certificate (if applicable)
- Service history and maintenance records (where available)
- All keys and vehicle documentation
Vehicle Condition:
- You must disclose any known faults, damage, or outstanding finance
- Failure to disclose material information may affect the purchase price or void the transaction
- We reserve the right to adjust our offer following inspection
Payment:
- Payment is made via bank transfer, cheque, or agreed method
- Payment timescales will be confirmed at the time of purchase
- If outstanding finance exists, we can arrange settlement as part of the transaction
Ownership Transfer:
- Ownership transfers to us upon payment and completion of paperwork
- We will handle DVLA notification and transfer of ownership
6. Vehicle Appraisal Services
- Appraisals are provided free of charge with no obligation to sell
- Valuations are estimates based on current market conditions and vehicle inspection
- Appraisal values are indicative and do not constitute a binding offer unless confirmed in writing
- We reserve the right to adjust valuations based on further inspection or market changes
7. Car Sourcing Services
Service Terms:
- Car sourcing fees and terms will be discussed and agreed before commencing any search
- We will use reasonable efforts to locate vehicles matching your requirements
- Timescales are estimates and depend on vehicle availability
- There is no guarantee we will find a vehicle meeting all specified criteria
- You are under no obligation to purchase any vehicle we source
Vehicle Sourcing Process:
- Sourced vehicles will be inspected before presentation to you
- You have the right to inspect and test drive before committing to purchase
- Additional costs (delivery, registration, etc.) will be communicated clearly
- Purchase terms for sourced vehicles follow our standard vehicle sales terms
8. Financing
- Financing is subject to approval by third-party finance providers
- We act as a credit broker and not a lender
- Finance terms, rates, and conditions are determined by the finance provider
- You are responsible for understanding all finance agreement terms before signing
- We may receive commission from finance providers
9. Part Exchange
- Part exchange valuations are subject to vehicle inspection and market conditions
- Part exchange allowances are valid only for the specific transaction discussed
- Outstanding finance must be settled before part exchange can be completed
- You must provide accurate information about your vehicle’s condition and history
10. Limitation of Liability
To the Extent Permitted by Law:
- We provide services with reasonable skill and care
- We are not liable for indirect, consequential, or incidental losses
- Our total liability is limited to the purchase price of the vehicle or service in question
- We are not responsible for third-party actions (finance providers, delivery services, etc.)
Exclusions:
- Nothing in these terms excludes liability for death or personal injury caused by negligence
- Nothing excludes liability for fraud or fraudulent misrepresentation
- Consumer rights under applicable law are not affected
11. Consumer Rights
If you are a consumer (buying for personal use, not business), you have legal rights under the Consumer Rights Act 2015, including:
- Goods must be of satisfactory quality, fit for purpose, and as described
- You may have the right to repair, replacement, or refund for faulty goods
- These terms do not affect your statutory rights
For more information, visit: https://www.gov.uk/consumer-protection-rights
12. Data Protection and Privacy
- Your personal information is processed in accordance with our Privacy Policy
- By using our services, you consent to our collection and use of your data as described in our Privacy Policy
- For full details, please see our Privacy Policy page
13. Complaints and Disputes
Complaints Procedure:
- If you are unhappy with our service, please contact us immediately
- Email: firstclassautosltd@outlook.com or call 07940525601
- We will investigate and respond to complaints promptly and fairly
Dispute Resolution:
- We aim to resolve all disputes amicably and in good faith
- If a resolution cannot be reached, disputes may be referred to the Motor Ombudsman or Trading Standards
- These terms are governed by the laws of England and Wales
- Courts of England and Wales have exclusive jurisdiction
14. Force Majeure
We are not liable for delays or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:
- Acts of God (floods, storms, earthquakes)
- War, terrorism, or civil unrest
- Government restrictions or regulations
- Pandemics or public health emergencies
- Strikes, labor disputes, or supply chain disruptions
15. Third-Party Services
- Our website may contain links to third-party websites or services
- We are not responsible for third-party content, products, or services
- Your use of third-party services is at your own risk and subject to their terms
16. Business to Business Sales
If you are purchasing as a business:
- Different terms may apply (to be confirmed in writing)
- Consumer Rights Act protections do not apply
- Vehicles may be sold on trade or commercial terms
- Warranties may differ from consumer sales
17. Amendments to Terms
- We reserve the right to update these Terms and Conditions at any time
- Changes will be posted on this page with an updated “Last Updated” date
- Continued use of our services after changes constitutes acceptance of new terms
- Material changes will be communicated where reasonably possible
18. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
19. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any written purchase agreement, constitute the entire agreement between you and First Class Autos regarding the use of our services.
20. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
First Class Autos
Hunter Drive, Milton Keynes, MK2 3NF
Phone: 07940525601
Email: firstclassautosltd@outlook.com
Website: https://firstclassautos.co.uk/
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
First Class Autos — Quality service you can trust.